Privacy Policy
We highly value customer privacy. We will only collect and use your personal data as described in this Privacy Statement.
We will only collect your information when necessary or related to a transaction; and retain your information when required by law or related to the purpose of collection.
You can browse this website without providing personal information. When not logged in, your browsing is anonymous, and we cannot identify you.
We welcome your feedback! For any suggestions or feedback, please email: service@mail.synccrux.com 💌
Personal Data Collection
We will not sell, share, or trade customer data to third parties. Personal data collected online will only be used within the company group. When you register an account, the basic information we collect includes:
Name
Shipping Address
Email Address
Phone Number
Date of Birth
Gender
The personal data collected will be used for the following purposes:
Delivering your purchased goods
Providing logistics status updates and customer support
Pushing you product information
Processing orders, or providing services and information as requested by you
In addition, we will use your information to manage your account, verify and process online payments, analyze website downloads, identify your browser, conduct user statistics, and send you product/service information that we deem suitable for you, unless you refuse to receive it. For delivery convenience, we may provide your name and address to third parties (such as courier companies or suppliers)📦.
Note: To facilitate customs inspections and export, courier companies may require you to fill in your ID card number.
We may retain order information, but for security reasons, we cannot directly access it. You can log in to your account to view order details and manage your personal address, bank information, and subscriptions. Please keep your personal information safe and avoid unauthorized access by third parties. We are not responsible for improper use of passwords🔐.
Personal Data Security
We ensure the security and confidentiality of all data we collect and protect your personal information by:
Restricting access to your personal data
Using technical means to prevent unauthorized access
Securely destroying your personal data when it is no longer needed
We process your financial information using 128-bit secure end-to-end privacy technology (SSL), which would take at least a trillion years to crack and is a recognized advanced security measure.
Personal Data Disclosure
We will not share your personal information with any other organization except for the companies that provide delivery services for this website and related third parties.
In special circumstances (such as to protect life or cooperate with law enforcement), we may disclose personal information in accordance with the law.
If you believe that our privacy policy has been violated, please send an email to service@mail.synccrux.com 📩
Privacy Statement Changes
We reserve the right to modify and change our privacy statement at any time.
Privacy Complaints
If you are dissatisfied with our handling of customer privacy or complaints, please contact: service@mail.synccrux.com